Reports To: Executive Vice President, Technology
Employment Type: Non-exempt
Education Level: Four-year degree
Years of Experience: 0-3 years
Travel Requirements: 5 percent
Provide administrative support for the Chief Technology Officer and the Technology Department. Responsibilities include maintaining CTO’s calendar, coordination of travel arrangements, office management, project support and liaising with other NAB staff and Board.
Specific Duties and Responsibilities:
Supports CTO by proactively managing tasks and responsibilities. thinking ahead of what items need to be done and when, to ensure the smooth operation of the CTO’s office and the Technology department.
Maintains the CTO’s calendar to ensure all meetings are scheduled, changed and/or deleted based on the CTO’s schedule.
Organizes meetings, appointments, conference calls and other events that require the CTO’s attendance and/or participation, including weekly staff meetings and meetings of the Digital Officer Committee.
Coordinates and books all aspects of the CTO’s travel arrangements (i.e. airfare, hotel, ground transportation, etc.).
Prepares itinerary for CTO along with other materials needed for the trip. Has CTO’s schedule available for others office.
Responsible for entering CTO’s expense reports into the Concur system in a timely manner.
Provides research and analytics support to CTO and the Technology department.
Answers all incoming phone calls promptly and in a professional manner. Inquiries should either be answered or directed to the appropriate individual. Will serve as a back-up to department in this area when needed.
Produces correspondence and memos for/from CTO when necessary.
Assists in the coordination of the Technology department’s educational programs, including, but not limited to, the annual NAB Show, NAB Futures and NAB Show NY.
Supports planning and coordination for PILOT and Technology Committee events, including working with outside vendors for marketing, catering and other logistics.
Supports the Technology department staff in ad hoc projects, including research and data input.
Opens incoming mail and distributes appropriately.
Serve as a liaison for the department on special projects as requested by the CTO.
Other duties as assigned by the CTO.
Demonstrates a genuine interest and sensitivity in the thoughts, opinions, values and needs of co-workers and customers and views differences in these areas as both inevitable and acceptable. Avoids speaking, writing or doing other things that could be seen as disrespectful, exclusionary, discriminatory or offensive in nature. Deals with others in a professional manner. Recognizes and shows respect for the strengths and contributions of others. This is in clear contrast to behaviors that leave people feeling that their thoughts, opinions, values and needs are of little interest or are somehow inappropriate and unacceptable; a tendency to habitually say, write or do things that are disrespectful to individuals who are not present or who are otherwise unaware what has been communicated; and/or a strong tendency to notice and recognize missed expectations and failures.
Communicates effectively and appropriately. Uses good judgment as to what to communicate to whom and to when as well as the best way to get that accomplished (written, verbal). Speaks in a clear and credible manner, selecting the right tone for the situation and audience. Provides appropriate feedback when needed. Listens to others and allows them to make their point. This is quite different than those who tend to select the wrong means of communicating, or who communicate information to inappropriate people. It also contrasts with those whose messages are not clear or lack credibility, as well as those who demonstrate poor listening skills and are unreceptive to feedback.
Handles multiple assignments and priorities yet still fulfills all commitments. Readily accepts new responsibilities and adapts well to changes in procedures. Gives appropriate priorities to various work demands. Follows through on commitments. Values the time of others by: coming prepared to meetings, being on time, responding to emails and communications in a timely manner. This is quite different from those who struggle to stay focused when faced with multiple priorities; focus only on one or two job priorities while neglecting others; and/or hesitate, complain or refuse to accept new procedures or assignments.
Has established a track record of producing work that is highly accurate, demonstrates attention to detail and reflects well on the organization. Is personally committed to high quality work and encourages others to have similar standards. This differs from those who cannot be relied upon to produce high quality work, pay little attention to detail, show little pride in a job well done and/or set a poor example for co-workers or direct reports.
Possesses the technical skills and knowledge required to perform essential tasks in an efficient and effective manner. Maintains current understanding of technical processes/equipment, uses technology to increase performance/productivity. Looks for opportunities to increase job knowledge. Takes advantage of new technology when available. Learns new tools quickly. Uses technology to enhance job performance. This is quite different than those individuals who lack technical skills or knowledge and/or have failed to demonstrate a willingness and ability to train others to perform well in technical assignments.
Possesses sufficient job skills and knowledge to perform the job in a competent manner. Is able to demonstrate skills and knowledge in day-to-day situations. Demonstrates a high level of dependability in all aspects of the job; an understanding of the link between one's own job responsibilities/performance and overall organizational goals. This is distinctly different from those individuals who lack sufficient job skills or knowledge to meet job requirements or who have the skills and knowledge, yet struggle to apply them to day-to-day situations on the job.
Application of New Skills
Makes it a point to put new skills and knowledge to use on the job in a timely and effective manner. Applies new skills on the job before forgeting what was learned, and ensures that these skills are used to create a positive impact on a day-to-day basis. This is in direct contrast to those who delay efforts to apply new skills or knowledge or who allow themselves to get discouraged when new skills feel awkward or when they do not achieve immediate results. Such individuals typically fail to achieve the benefit of new skills and knowledge back on the job and frequently go back to their old ways of doing things.
Internal RelationsReports to Chief Technology Officer. Will report to Director, Technology Operations in the absence of the CTO. Interacts closely with the Technology department as well as other departments within NAB.
Work directly with Executive Committee, Board of Directors and their assistants. Liaison with vendors on special projects as well as upcoming department events and prospective attendees.
Works well under pressure and has a positive/professional attitude.
Please email your cover letter with salary range and resume (PDF documents only) to HR@nab.org. You may fax it to (202) 775-2983 if you prefer. Please include the title of the position that you are applying to in the subject line of your email or fax cover sheet. Incomplete applications may not be considered. We require all applicants to provide cover letters and resumes in portable document format (PDF). Microsoft Word documents will not be opened or reviewed.
The National Association of Broadcasters is a trade association that advocates on behalf of free, local radio and television stations and also broadcast networks before Congress, the Federal Communications Commission and the Courts.
NAB is an equal opportunity employer.